Sublime Comporta Country Retreat & SPASublime Comporta Country Retreat & SPA

Policies

General Policies

Prices include breakfast buffet, served in the restaurant, from 8h00 until 11h00.
Check-in from 15:00; Check-out until 12:00

Check-in from 16:00 in villas 3, 4, 5 bedrooms. 

Cancellation Policy

We require your credit card details in order to guarantee the reservation. A deposit will be charged according to the season for which the reservation is made.

No-show or early departure implies full penalty. 

 

Normal season:   1 November to 30 April (excludes National Holidays, New Year's and Easter) 

Reservations cancelled or altered with more than 5 days notice are without penalty to the guest.

Cancellations or alterations with less than 5 days before the arrival have a penalty of 100% of the total booking.

 

On high season:   1 May to 9 June, 14 September to 31 October, New Year’s, Easter and National Holidays

Reservations cancelled or altered with more than 14 days notice are without penalty to the guest.

Cancellations or alterations with less than 14 days before the arrival have a penalty of 100% of the total booking.

 

On special season 1: 10 to 30 June / 1 to 13 September 

Reservations cancelled or altered with more than 21 days notice are without penalty to the guest.

Cancellations or alterations with less than 21 days before the arrival have a penalty of 100% of the total booking.

 

On special season 2: 1 July to 31 August 

To guarantee your reservation we require a deposit of 30% on the time of booking charged on your credit card (Visa, MasterCard are accepeted). The transaction is charged in the credit card's home currency. 

The deposit will be refunded if the reservation is cancelled/altered with more than 21 days notice, minus an administrative tax of 20€. The refund may take up to 7 working days to be processed. In case the cancellation request is made after 6 months of the deposit was charged the refund will be processed by bank transfer and not by credit card. 

Cancellations/alterations with less than 21 days before the arrival have a penalty of 100% of the total booking.



No pets allowed.

  • Check in time 3:00 PM
  • Check out time 12:00 PM
  • Children age 12
  • Pets not allowed

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